Knolwledge Platform

Reported a 60% increase in satisfaction with this new platform compared with the legacy one since its launch. (Click to learn more)

Bain and Company knew its legacy knowledge management platform had reached its end of life and wanted to revamp it to enhance users' productivity.

Background

My Role

Core UX Designer – Understand user needs, develop wireframes, and improve user experience and visual design.

Solution

We leveraged our partner, Microsoft's latest technologies — Microsoft Azure, AI, and the engine of Microsoft Teams and SharePoint — to build something from scratch.

Results

The users reported significantly improved efficiencies. Employees reported a 60% increase in their satisfaction with the new platform compared with the legacy one since its launch.